Tag: Key

September 26, 2020

Social Media Management: Your Key To More Sales And Happier Customers

Successful businesses today employ the Internet to create “brand awareness” among targeted customers, and convince them to purchase products and services. In this era of Internet exploitation, the web site has become the ideal medium through which your messages cost-effectively may reach targeted customers.

Instead of relying on television, magazines, or newspapers, you may deliver profitable messages in a matter of minutes – versus hours, days, or even weeks appealing to customers via the other media. However, to make certain your business communications are strong and convey the right appeals and urges to purchase, you will need to employ a well-organized social media management plan. Such a discipline helps you ensure your promotions via business web sites are effective, and enhance your client base and brand popularity.

By implementing effective social media management, you avoid posting messages that do not elicit the desired responses. In this manner, you carefully manage advertising and marketing strategies on social web sites, and prevent messages being ignored. With this in mind, social media “analytics” will help you determine the behavior, attitudes, and likings of your target customers. By examining key web sites – Facebook, Twitter, and LinkedIn – you’ll learn which are frequented most often by your prospective customers, and discover what they think about your products or services.

This provides insight into your brand response rates, and also informs you about any grievances customers may express. When you are completely aware of your target customers’ preferences and choices, you’re better equipped to alter your brand and resolve any criticisms customers may have noted. You also will recognize that effective social media management will increase the popularity of your brand, as well as the size of your customer base. In short, efficient social media management ensures you enjoy the best promotional advantages of business web sites.

In another vein, you’ve probably learned that promoting oneself or one’s company is time-consuming, especially when it comes to accessing Facebook and Twitter; two of the most heavily-trafficked web sites on the Internet. Many who try to employ these sites for business have no knowledge of how to use them appropriately, and often are frustrated and give up trying. However, once again there’s an approach that helps with this dilemma, and it’s as simple as employing someone to “shepherd” your Facebook and Twitter accounts through social media management.

Effective social media management guides your business and that individual, and also helps with the design and development of interactive web pages for sites such as Facebook and Twitter. Social media management also helps you obtain fans and pals with whom to communicate as well as assist with every day communications with one’s “followers.” Additionally, it will relieve you from creating daily posts and tweets, and serve as an excellent time saver.

A social media management provider also may create advertising and marketing techniques that support your Facebook and Twitter accounts, and explode into the “viral realm of achievement.” He or she will offer suggestions on how best to promote your Facebook page and Twitter account inside the “off-line planet.” A social media management provider will demonstrate concepts like printing Facebook and Twitter pages on your receipts, and getting posters on your walls by using the “comply with us” sign-on at the bottom. Such suggestions are simple yet effective, and your social media management provider will offer even more inventive tips.

Social media marketing, overall, refers to the process of gaining web traffic through numerous social networks. It is a program concerned with creating impressive contents, and attracting large numbers of readers who share those messages with others. In other words, trustworthy information usually is obtained from third parties, and not the companies involved.

Social media actually are intermediaries (or “information tunnels”) accessible to anyone with internet access, and through which verbal and visual communications flow. As a result, this type of marketing takes advantage of, and captures, the large market operating within the Internet. In fact, the Internet platform has become one of the most effective and least expensive parts of the marketing mix that exists within today’s business environment.

In addition to the above benefits, cell phone usage further enhances the value of social media management. Most of these instruments are installed with networking capabilities, and users receive notifications of practically every event through their public networks and cells. Because of this phenomenon, the number of people being informed about your product or service has doubled over the last decade or so.

This uninterrupted connection to communal networks is yet another indication that companies and entrepreneurs may keep reminding customers of the availability of their products and services within the marketplace. In addition to advertisements, many companies include Quick Response or “QR” codes alongside their products. This visual “bar code” enables individuals to access company websites and on-line services through their smart phones.

Many businesses and organizations add a QR application to their promotional programs, and report achieving unimaginable traffic. In fact, there are even reports the program was used in the recent presidential campaigns, and candidates employ this strategy to reach wide ranges of supporters to whom they “sell” their suggested practices and policies. If this simple strategy works for politicians who reach more constituents and increase their support bases, it also should work cost-effectively within the business environment.

Most companies also have added blogging platforms to their social media repertoires. Myriad people access such blogs daily, and increase the chances of creating awareness for new products and services within the marketplace. Blogs are ideal for creating longer and more informative descriptions of products and services for potential customers, and effectively target the ideal market. Most viewers will have “opted in” to read the blog, so the interest is there. In addition, smart advertisers may include customer testimonials in their blogs, and which also adds to effectiveness and credibility.

Social media marketing through communal networks provides advertisers with crucial information regarding customer likes and dislikes, as well as “first-hand” suggestions for product or service improvements. It is the ideal platform that provides a target audience for companies and entrepreneurs, because people always are readily available at these web sites. Which means, in essence, companies do not have to search far for the best targeted market. Additionally, these networks provide people from all walks of life, which also increases the chances of finding the right customers who will be interested in certain products or services being marketed.

Currently, social media play vital roles in enhancing business images and increasing their returns on investment. Competition among businesses and services greatly has intensified, and effective marketing is the primary tool by which one businesses can get leverage over another.

Without proper promotion and well thought-out employment of the marketing mix, you cannot create awareness of your brand among target customers. Gone are the days of limited products and services available in the marketplace, when customers recognized each and most promotion “word-of-mouth” testimony.

Today, there are hundreds of World Class products and services on the market. However, only those that come to the forefront through effective social media management will be promoted adequately, and achieve the best return on a business’s marketing investment.


September 25, 2020

4 Key Considerations For Every Social Media Marketing Campaign

Throughout my career, I have developed and outlined numerous internal company process, policy and strategy documents. With experience and practice, it became evident that a process will not withstand time and change if it’s not scalable and replicable. The same principles hold true for a Social Media Marketing Strategy; it must be a process that can adapt to growth over time and change.

New social media channels are popping up left and right, especially for niche social networking communities and geo-targeted business networks. In order to reach new prospects, you’ll need to continuously expand your reach across the appropriate new networks. With each expansion, whether you are launching your initial social media marketing campaign or launching into a new social network or space, there are four key considerations. This article does not address the details for your social media game plan to include your business strategy, goals and actions required to make it happen, but rather offers a repeatable approach that can be applied throughout the life cycle of your campaign.

1. Start Small

If you are just venturing into the social media world for your business or deciding it’s time to get serious with your social media involvement to truly take advantage of this incredible marketing opportunity, take a step back, focus and start small. It is easy to get caught up in the possibilities of social media marketing and quickly jump into too many areas at once. This will not only be overwhelming, but will water down your campaign. Do a little research or hire a specialist who can advise you to pick two or three social networks that are most applicable to your business. Setup your profiles, identify your target audience, and start to build your presence in those select networks ensuring you stay aligned with your business strategy.

2. Get Comfortable

Developing comfort and familiarity with social media forums and technologies is very important, especially if you are new to the social media space. You need to be comfortable with not only how to use the technology, but in engaging with your target audience. Your interactions should be natural and personable. A key benefit of social networks is the ability to talk “with” your audience and not “at” your audience. You are sharing ideas and providing value to your prospects and to leaders in your industry. There are countless ways to connect with your audience based on your business and area of expertise. A little trial and error is fine. Test the water, try different approaches and be sure to track and measure the outcomes so you can determine what works best.

3. Establish A Routine

This can be a difficult area for many businesses. Yes, it takes some discipline but once you establish a routine that works for you, you will have consistency which is essential to social networking. If you only post an update on Twitter once a week, an article on your Facebook page now and then and respond to a discussion on your niche social network once a month, you’re not gaining visibility. The more you contribute, the more visible you are. Staying active and providing value will lead to return on influence or brand recognition which in turn will lead to return on investment. What routine works best will be different for each business and will depend on whether you are running the campaign alone or with help from colleagues or a social media specialist.

For some, it’s best to group social networking activities together at one time during the day in order to focus on other tasks through the remainder of the day. For others, building in small amounts of time throughout the day to focus on a specific social network is easier. There are some great tools to schedule your posts in advance across multiple networks such as Hootsuite (my personal favorite) and Tweetdeck. This can save you time and help you maintain that consistent level of interaction. Not all updates and post should be pre-scheduled but incorporating some that are scheduled is a good practice and also a great way to utilize the services of a specialist. By delegating some social media marketing activities you will have more time to personally interact with your target audience replying to comments and responding to discussions on a routine basis.

4. Expand

Once you have fine-tuned this process for two or three social networks, you can expand into new networks but first, do your research. You need to determine the best social networks or social media space where your business should have a presence. Maybe this time you want to reach out to niche communities. Perhaps it’s time to venture into video marketing, a truly exciting space in internet marketing with such possibility for going viral if you do it right. You may be ready to start your own social network. There are readily available tools to make this happen. Decide what social networks should be next on your list and begin the process to build upon your existing strategy starting back at number one.

Whatever direction you take your campaign, by remaining within the framework of these four considerations while you build out your strategy, you will maintain control and consistency which are key to the success of every social media marketing strategy.

Copyright ©2010 – Effective Virtual Assistance. All rights reserved.